Technical Support

Assistance and technical support team

Download remote support software

 

Our team of professionals supports a large number of companies and residences.

Download one of the remote management platforms so that we can offer you online support,
and then you can contact us via our customer service phone number 902 099 510
or by sending us a message from the contact form.

SECURITY OPERATIONS CENTER

We have a customer support center where our SOC team reviews our customers’ operations and security incidents.

PROFESSIONAL SUPPORT

Managing and scheduling the maintenance of our clients. They also support our new customers with configurations in Covert APPs on mobile phones, for example, or with the installations carried out.

ALARM RECEIVING CENTRE

We have two SOC teams located in Madrid and Barcelona that are in permanent contact with our Alarm Receiving Centre, giving support to our clients’ incidents.

Access to your cameras* from your mobile 24 hours a day

Manage security remotely, arm and disarm the system comfortably from anywhere inside or outside the property, from a mobile phone with an internet connection. You can download our application from the AppStore and Playstore.

* For users with video surveillance system.

Descarga ahora nuestras APPS

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Latest technology

We install the best equipment on the market according to the needs of each client.

Competitive quotes

Our clients benefit from a flexible and competitive payment plan.

Maintenance

Our technical team will keep your equipment in perfect condition.

Telephone service

Our customer service will help you with any incident or management.